Refund Policy
Our 60-Day Guarantee
At Flexiblest, we stand behind the effectiveness of our programs. We offer a 60-day, 100% money-back guarantee on the AccelStretch program. If you are not satisfied with your progress or the content within the first 60 days of purchase, we will provide a full refund of your purchase price.
How to Request a Refund
To initiate a refund, please contact our support team at [email protected]. To help us process your request quickly, please include:
• The email address used for the purchase.
• Your Order ID (found in your confirmation email).
Important Disclosure for EU/UK Customers
By purchasing our digital content, you expressly agree to receive immediate access to the program. Under the EU Consumer Rights Directive, you acknowledge that you waive your statutory 14-day right of withdrawal in exchange for immediate delivery. However, you remain fully covered by our voluntary 60-day money-back guarantee.
Merchant of Record & Billing
Our order process is conducted by our authorized online reseller and Merchant of Record, lemonsqueezy.com.
• Lemon Squeezy is the legal seller of our programs and handles all transaction processing and global tax compliance.
• If you have any billing inquiries or wish to manage your order directly through the reseller, you can visit paddle.net.
Refund Processing
Once approved, refunds are issued back to the original payment method used at checkout. Please allow 5–10 business days for the credit to appear on your statement, depending on your bank's processing times. Upon issuance of a refund, your access to the digital member area and all bonus materials will be deactivated.
11. Contact Us
Virtuan s.r.o.
Mramorova 25553/9, 821 06 Bratislava, Slovakia
VAT ID: SK2023472660
Email: [email protected]